Returns & Exchanges

At Waltons, we want you to love your home as much as we do, which is why we offer a 30-day return window for most furniture and decor items to ensure your complete satisfaction. If a product doesn't fit your space or meet your expectations, our streamlined process makes returns and exchanges simple and stress-free.

Return Process

• 1.
  Initiate Your Request

  Log in to your account and visit the 'Order History' section to select the items you wish to return and receive a unique Return Authorization number.

• 2.
  Prepare the Package

  Carefully pack your items in their original Waltons packaging, ensuring all hardware, assembly instructions, and protective materials are included to prevent damage during transit.

• 3.
  Ship the Item

  Affix the prepaid shipping label provided in your return portal to the outside of the box and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse team inspects your returned items, we will process your refund to the original payment method within 5 to 7 business days.